Shipping and Returns

Shipping Policy – Belgium & the Netherlands

At iMsignMo, we take a personal and caring approach . Only when you're completely satisfied with your tangible keepsake will your package be shipped.


How long will it take for my order to arrive?

After placing your order, you'll immediately receive a confirmation email. We'll then carefully transform your memory into a tangible product.

The standard delivery time is 2 to 5 days .
If the delivery time is exceptionally longer, we will inform you immediately.

Do you need a personal gift tomorrow?
Please contact us by email or phone for an urgent order .


Shipping options

Belgium

  • Delivery to a Bpost collection point: €4.95

  • Home delivery: €5.95

The Netherlands

  • Home delivery: €7.95

Free shipping from €70
Free collection at our business address (by appointment – Belgium)


How do I know if my order has been shipped?

Once your package has been shipped, you will receive an email with your track and trace code .
After shipment, delivery time is usually 1–3 business days .

iMsignMo is not responsible for delays or lost packages due to the carrier, but we are of course happy to help you if something goes wrong.


How can I return my order?

Our products are completely custom- designed and made for you.
Therefore, personalized items cannot be returned .

We always ask for your approval before shipping, so you can be sure that the result meets your expectations.